Posts tagged as:

Social Network Marketing

I find it curious that there are many “experts” of social media marketing and social networking that never seem to make the connection between the two.  It makes me wonder if I am missing something.  

I have read posts by the very knowledgeable Chris Brogan who have likened the development of your social network to a secret fight club (see post at http://www.chrisbrogan.com/the-secret-fight-club/) and pointed out a successful network is one made of real people, with real connections. There is never a mention of how to apply these networks of people to a social media marketing endeavor.

I have also read Erik Qualman’s post, Be Stubborn With Your Social Media Vision, but Flexible With Your Plan on SearchEngineWatch.com, who speaks to the process of developing a vision of social media marketing that is not wavering and allowing the social media plan to be flexible.  There is never a mention of the development of a social network.

Now, I understand that developing a social network is part of a social media marketing plan. I also understand that the reasons for developing a social network are not dependant on continuation to execution of a social media marketing plan. Since a social media marketing plan is dependent on a robust social network, why do we consistently see people explaining  the importance of the social media marketing vision and plan, but never any reference to the acquisition of a robust social network for business?

Sure, we have the tools.  Sure, we have the bloggers.  Sure, we have the “experts”.  Sure, we have opinions galore.

But in the spirit of  ”which came first, the chicken or the egg,” the question for practical application remains: 

Which comes first:  The network or the plan?  

As I stated in a comment to Erik’s post, “For a company who is embarking on social media marketing for the first time, which comes first… the network or the plan? If you do not have an already recognizable brand, like Pepsi, it seems as if the establishment of the network may be a bigger key than the initial plan, since one should develop a network of individuals. “ 

Every social media marketer would love to start out with a pre-established list of devoted followers and subscribers.  That would make the job easy.  But we don’t.  We have the business owners who are sold on the concept of social media marketing.  They already know their vision:  Brand Awareness or Increase Sales or the popular Increase Readership To Our Main Site.  When it comes to the application of a plan to meet those visions, we are returned to the base level of a hierarchy of social media, which is the network.  A network requires participation from individuals.  A network requires interaction from people.  A social network is people… helping people.  It requires a fostering of relationships on a one to one basis.  Only after you have established a strong network of connections you can trust and rely on can you then successfully convey messages that will spread virally.

With all of this in mind, I invite others to speak up and tell me your thoughts and experiences.  I am not looking for the wrong way of doing things, like some sort of program that will get me 2000 Twitter followers in a day.  I want to go about building my social network the correct way, rich with people I can call my friends and vice versa.  Then I want to apply that knowledge to help others get connected and build their own social network of people.  

In the end, the people are the thing.  People make a network happen.  Without them, no social media marketing plan can be effective. So can we please start talking about how to create and foster a social network and stop trying to monetize everything?

In regards to the question of which came first, the chicken or the egg…  current social media thought seems to be that it does not matter, as long as it is a Trending Topic on Twitter.  But that get us no closer to answering the question.

C’mon folks…  It’s about PEOPLE.

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In the New York Times this week, Susanna Hamner relayed some great information to readers about the true effects of click fraud, related to pay per click advertising. In her article, Hamner focuses on the automotive retailer industry and points to a substantial number of advertising pay per clicks that originate in locations where these retailers are not doing business, such as Bulgaria and Indonesia.

One point that Hamner makes soundly, is that Google and Yahoo differ in reporting to their advertising clients the percentage of fraud to non-fraud that is really occurring. Google reports that the amount of true click fraud is hovering near 1% and professionals from Yahoo indicate that number is closer to 15%. The variance in those numbers is more than alarming and should be considered negligent. It is time for PPC companies, such as Google and Yahoo, to provide solutions to the click fraud dilemma.

Marketing professionals could use this opportunity to explore other and less expensive alternatives to PPC. Hamner points out that PPC is the only division of internet marketing to actually grow in the last year, despite the rest of the national economic decline.

“Because of the troubled economy, companies have shifted their advertising dollars to more cost-effective formats like pay-per-click advertising, which was the only form of Internet advertising that grew last year. It accounted for 57 percent of Internet advertising in 2008, up from 52 percent in 2007, according to the Interactive Advertising Bureau, a trade group representing online advertisers.”

Other options for internet marketing are springing up. For eCommerce sites, true data feed optimization can turn your data feeds for comparison shopping engines from steam engines of the past to bullet super trains of the future, helping to reduce the dependence on PPC and increasing your bottom line.

Social network marketing can deliver readership from a whole host of social sites and blogs that can answer that age old question when it comes to successfully marketing your presence on the Web: What’s Next? Whether it be the inclusion of blogs, direct marketing on social sites, embedding video into your site or including news feeds, social network marketing is a huge area that stands currently developed and is waiting for your site to pull out of the station.

So with the unexpected toll booths along the information super highway no longer collecting just simple nickels and dimes, maybe it is time to put the car in the garage and jump on the bullet train.

But don’t take my word for it. Read the current article:

http://www.nytimes.com/2009/05/13/business/media/13adco.html?_r=3&ref

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